Disaster Resource Centers (DRC)
DRCs are one-stop shops for storm survivors seeking help. To find the nearest DRC use asd.fema.gov/inter/locator/home.htm.

DRC: The former Goodwill Building (Jefferson County)
3871 Stagg Drive, Unit 166
Beaumont, TX 77701
Hours: Mon. - Sat., 9 a.m. to 6p.m.; Sun. Noon to 5 p.m

DRC: Central Mall (Jefferson County)
3100 E. FM 365, Ste. 130
Port Arthur, TX 77642
Hours: Mon. - Sat., 9 a.m. to 6 p.m.; Sun. Noon to 5 p.m.

DRC: Former Kings Kids Learning Center  (Galveston County)
(In front of First Baptist Church)
209 S. Friendswood Drive
Friendswood, TX 77546
Hours: Mon. - Sat. 9 a.m. to 7 p.m.; Sun. Noon to 5 p.m.

DRC: Old Amegy Bank (Galveston County)

2401 Termini St.
Dickinson, TX 77539
Hours: Mon. - Sat., 9 a.m. to 6p.m.; Sun. Noon to 5 p.m

DRC: League City Recreation Center (Galveston County)
450 W. Walker St.
League City, TX 77573
Hours: Mon. - Sat., 9 a.m. to 6 p.m.; Sun. Noon to 5 p.m

DRC: School District Building (Brazoria County)
(In the courtyard of the old Pearland School District)
2341 N Galveston Ave.
Pearland, TX 77581
Hours: Mon. - Sat. 9 a.m. to 6p.m.; Sunday Noon to 5 p.m.

DRC: Brazoria County East Annex  (Brazoria County)
(old Walmart building on E. Hwy 35)
1524 E. Mulberry St
Angleton, TX 77515
Hours: Mon. - Sat. 9 a.m. to 7 p.m.; Sunday Noon to 5 p.m.

Business Recovery Centers

The SBA and the Texas Gulf Coast Small Business Development Center Network have opened Business Recovery Centers to provide a wide range of services to businesses affected by Hurricane Harvey. Hours are 8 a.m. to 6 p.m. weekdays and 9 a.m. to 4 p.m. weekends unless otherwise noted. The property damage application deadline is Oct. 24, 2017. The deadline to apply for economic injury is May 25, 2018.

BRC (Jefferson County)

Lamar University Center for Innovation, Commercialization and Entrepreneurship (CICE)
5091 Rolfe Christopher Drive
Beaumont TX 77705

Texas Efforts
The Texas General Land Office is charged with overseeing short- and long-term housing of Texans displaced by Hurricane Harvey. In turning this responsibility over to the state, we are insuring the needs of Texans are being heard and met.

The Direct Housing effort led by the State of Texas has housed 678 families to date in temporary units. Also, 79 units are ready for occupancy and 65 units are in the process of electric hookup – the final stages prior to move in. The Texas General Land Office (GLO) and FEMA will work continuously through the holiday season to make housing a reality for thousands of Texans recovering from Hurricane Harvey.

How can the GLO help you? Find out: www.glo.texas.gov/texasrebuilds/

For information on the State-level projects and endeavors related to Harvey recovery, visit www.TexasRebuilds.com

Disaster Claims

The Substance Abuse and Mental Health Services Administration’s (SAMHSA) 24/7, 365-day-a-year helpline provides immediate crisis counseling for survivors who are experiencing emotional distress related to a natural or human-caused disaster. This toll-free, multilingual and confidential crisis support service is available to all residents in the United States and its territories. Call 800-985-5990, 800-846-8517 (TTY) or text Talk With Us (Spanish-speakers text: Hablanos) to 66746 to connect with a trained crisis counselor.

The Transitional Sheltering Assistance (TSA) program, which pays for short-term hotel stays, is extended. The new check-out date is January 16, 2018. Disaster survivors with a continuing need for the hotel sheltering program may be extended to January 16, 2018. However, there is a mid-term eligibility review on December 12 where survivors participating in TSA will receive a phone call, email, and/or text message advising them if they have continued eligibility for assistance through a participating hotel. The full press release is avaliable online: Hurricane Harvey Survivors Still Needing Hotel Stay Get Extension. In the midst of Hurricane Harvey, over 400,000 families were using this program. Now, only 21,000 are in need of this assistance.

FEMA Home Inspections for Hurricane Harvey Survivors
FEMA Home Inspections for Hurricane Harvey Survivors - Spanish

To file a flood insurance claim under the NFIP, contact your insurance agent immediately. You can also call 1-800-621-FEMA (3362) – select option 2 – to learn more about your policy, and be directed to the appropriate claims resource. The Office of the Flood Insurance Advocate provides general education and guidance on the National Flood Insurance Program. There are resources on NFIP flood insurance, hazard mitigation assistance, flood hazard mapping, and floodplain management. 

The U.S. Small Business Administration is offering assistance. Low-interest federal disaster loans are available to Texas businesses and residents as a result of President Trump’s major disaster declaration. Applicants may apply online using the Electronic Loan Application (ELA) via SBA’s secure Web site at www.disasterloan.sba.gov/ela or call (800) 659-2955.

SBA Fact Sheets on Texas Harvey Disaster Loans (English).
SBA Fact Sheets on Texas Harvey Disaster Loans (Spanish).

The U.S. Department of Housing and Urban Development has resources for those recovering from a disaster. More information may be found on their HUD Disaster Resources page. HUD can assist the State of Texas and local governments in re-allocating existing federal resources toward disaster relief. HUD's Community Development Block Grant (CDBG) and HOME programs give the State and communities the flexibility to redirect millions of dollars in annual formula funding to address critical needs, including housing and services for disaster victims. HUD is currently contacting State and local officials to explore streamlining the Department's CDBG and HOME programs in order to expedite the repair and replacement of damaged housing.

For help with insurance questions and recovery resources, visit Texas Department of Insurance's Help After Harvey website. For more on the claims filing process, see How do I file a homeowners insurance claim?

There has been some misinformation surrounding Texas House Bill 1774. Some points of clarification - HB 1774 does not change the insurance claims process. A person making a claim with an insurance company after September 1, 2017 will go through the same process as a person making a claim before September 1, 2017. Furthermore, the new law will not apply to most claims or lawsuits arising from Harvey, because most of the policyholders’ claims will be for damage caused by flooding. These claims will be made through NFIP and governed by federal law.

Cleaning Up and Rebuilding

If your need help cleaning up your flood-damaged home, you may call the Cleanup Assistance Hotline: (844) 965-1386

Volunteers who want to help may register online at Texas VOAD: voad.communityos.org/disaster-volunteer-registration. To date, VOAD teams have clocked 1,006,330 volunteer hours in Texas.

Those who wish to support the long-term effort of rebuilding Texas communities devastated by Harvey may make a monetary donation to the Rebuild Texas Fund.

Veterans Affairs  - All VA centers and clinics in the TX14 area are operating normally.

The CDC offers this advice when returning home after a flood - Natural Disaster and Severe Weather, After a Flood.

The IRS is offering tax relief for victims of Hurricane Harvey in Texas. Their press release offers useful information. 

Governor Abbott suspended the waiting period for insurance companies to pay claims to vehicle owners impacted by Harvey.  In doing so, the claims process will hopefully be faster. An estimated 500,000 cars were damaged due to Harvey. When purchasing a new vehicle, be sure to check the car facts for indications of flooding. Parts from flooded vehicles may find their way to the open market — this is illegal, but we should all be aware this is a possibility. The Governor is temporarily waiving license and registration renewal fees for those affected by Hurricane Harvey. More information may be found on the DMV website — www.txdmv.gov/harvey

The Texas Office of the State Chemist is offering free testing of cereal grains and oil seeds to ensure crops are safe for production.

The U.S. Department of Agriculture (USDA) is providing disaster assistance to communities, farmers, ranchers, and businesses hit by Hurricane Harvey. For more information, visit the USDA Storm Disaster Page.

If you lost your gun license in Harvey, the governor is temporarily allowing no-cost replacements. More information on how to obtain a replacement may be found in his press release.

There is a chance flooded cars will starting popping up on the market. Flooded cars can be problematic.There are safety, mechanical, electrical, and health issues associated with them. Breaks may be warped. ABS malfunctions may occur. The car could experience exhaust system or transmission failures, engine seizures, and overheating. Wires may short circuit causing malfunctions throughout the computer system. Mold in the fabrics and bacteria in the ventilation system are hazardous to your health.

CarFax will run the vehical VIN numbers for free, allowing you to see the history of the car, and in the instances of flooding, when the car flooded, how long the car was flooded, and why the flooding occured. Along with the VIN information, the CarFax press release shares valuable information on how to avoid purchasing flood cars.

8 Tips to Clean Up Mold
- Protect Yourself: Put on personal protective equipment (gloves, mask, goggles) to protect your eyes, nose, mouth and skin.
- Toss: Take it out. Anything that was wet with flood water and can’t be cleaned and dried out completely within 24 to 48 hours should be taken outside. Take photos of discarded items for filing insurance claims.
- Air It Out: Open all doors and windows when you are working, and leave as many open as you safely can when you leave.
- Circulate: When electricity is safe to use, fans and dehumidifiers may help remove moisture.
- Don’t Mix Cleaners: If you use cleaning products, do not mix cleaning products together. DO NOT mix bleach and ammonia because it can create toxic vapors.
- Scrub Surfaces: Clean with water and a detergent. Remove all mold you see. Dry right away.
- Don’t Cover It, Remove It: Painting or caulking over mold will not prevent mold from growing. Fix the water problem completely and clean up all the mold before you paint or caulk.
- Dry It Up: Dry your home and everything in it as quickly as possible – within 24 to 48 hours if you can.

The U.S. Army Corps of Engineers released the following guidelines for debris pick up:

Brazoria County residents, emergency services management information may be found here.
Well Water Testing
The Brazoria County Water Lab will waive the testing fee for Brazoria County residents. Water samples will be tested for coliform and E.coli bacteria. Residents must provide their address.

The Brazoria County Water Lab is located at 409 East Orange, Angleton, Texas 77515. Water from wells must be collected using a sample container provided by the Brazoria County Water Lab.

Please contact the Brazoria County Water Lab at 979-864-1628 for instructions on proper collection of water samples and to obtain appropriate supplies.

Jefferson County residents, emergency services management information may be found here.

Jefferson County Emergency Management Office 
Beaumont Office: 409-835-8757.
Port Arthur Office: 409-983-8333

City Contacts
Port Arthur 409-983-8600
Port Neches 409-722-5885
Beaumont 409-880-3916
Nederland 409-722-4965
Groves 409-962-4469
China 409-752-5403
Nome 409-253-2391
Bevil Oaks 409-753-1475

Galveston County residents, emergency services management information may be found here.

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